Refund Policy
Effective Date: 18 June 2025
Thank you for choosing Admalt Media for your digital marketing needs. We are committed to providing high-quality services and ensuring client satisfaction. Please read the following refund policy to understand how we handle cancellations and refunds.
1. General Refund Policy
At Admalt Media, we strive to deliver the best results for all our clients. Due to the nature of our digital marketing services, which involve time, labor, and customized strategies, we have a no-refund policy once work has commenced. This policy is applicable for all services, including but not limited to:
- Search Engine Optimization (SEO)
- Social Media Management
- Pay-Per-Click Advertising (PPC)
- Web Design & Development
- Content Creation & Strategy
- Email Marketing Campaigns
2. Cancellations
If you wish to cancel a service, please notify us in writing at info@admalt.com at least 7 days before the next billing cycle or project milestone. Once we receive your cancellation request, we will stop any upcoming charges. However, please note that no refunds will be issued for services already rendered.
3. Service Issues or Disputes
If you are dissatisfied with the services provided, we encourage you to contact us as soon as possible. We will make every effort to resolve the issue to your satisfaction. We will review your concern and work with you to find a reasonable solution.
4. Payment and Billing
- Payments are due in full at the start of each project or billing cycle.
- If payment is not received on time, services may be paused or suspended until payment is made.
5. Special Circumstances
Refunds may be considered on a case-by-case basis in exceptional circumstances (e.g., mistakes on our part, failure to deliver promised services, etc.). If such an exception occurs, we will make efforts to resolve the issue, including offering partial refunds or credits for future services, as appropriate.
6. Contact Us
If you have any questions or need assistance regarding our refund policy, please do not hesitate to contact us at info@admalt.com or visit our website at www.admalt.com
We appreciate your understanding and continued trust in Weyn Digital. We look forward to helping your business grow!
Admalt Media Team